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Incident Report

Product: Version:
Operating System: Version:
Transaction Monitor: Version:
 
Affected Module:
  (e.g., CICS Transaction ID or name of batch program)
Message or Symptom:
  (e.g., actual text of error message, abend code)
Occurrence: Reproducible  Recurring  Intermittent
Trigger Event:
  (e.g., event after which problem started occuring)
Detailed Circumstances:
 
Name:
Title:
Company:
Address:
Telephone:
FAX:
Email:
 

Our customer support staff will follow-up with you on the next business day. Often you may find an answer by consulting online help or message explanation screens provided by the software, or by searching our documentation CD-ROM.